Renato Merotti
Professional Experience – Education – Courses and Certificates – Languages
Professional Experience
Advisory Council Team exGV
Amazon Web Services (AWS)
ROM Networks
Infosys
Pfizer
Fasttraining
Ministry of Attorney's Office
FAESA - University Center
Advisory Council Team exGV
Member of the Board of Advisors
São Paulo – SP
Mar 2023 – Present
Advisor
- Advisor to the corporate exGV Members. This board brings together C-Level executives to improve member companies and help advance their goals set forth growth by giving expertise, knowledge, understanding, and strategic thinking.
Strategy and Transformation
- The main activity is to foster focus on a variety of industries by performing challenge research and intelligence work, thus giving direction on big-picture issues.
Amazon Web Services (AWS)
Data Center Manager
São Paulo – SP
Apr 2021 – Set 2022
People Management, DC Management, Leadership and IT Transformation
- Management of multiple AWS Data Centers in Brazil in a 24×7 extremely critical environment.
- Delivering ongoing leadership to ensure 100% uptime in operating Data Centers, including growth and scalability requirements.
- Maintaining high standards and assuring all clients’ uptime, satisfaction, and trustworthiness.
- Recommend, document, and supervise policies and procedures to meet industry best practices and meet required SLAs. Modernization, innovation, and improvement of all areas.
Strategy, Prioritization, Budgeting, Hiring and Coaching
- Recruitment, hiring, and managing technical and strategic information technology staff. Career planning, management, and advancement.
- Team restructures and improvements to reduce cost and fast delivery. Forecasting staff requirements, coaching, motivating, and developing team members.
- Prioritize and assign tasks/work, guide, train, and educate all staff on the best practices related to all service owner issues. Enforce strict metrics on scaling and operations.
Problem-Solving, Methodologies and Planning
- Implementation of service methodologies such as incident, problem, change, and capacity management. Colocation Management and Leadership in Data Center Safety.
ROM Networks
Founder – Senior IT Consultant – IT Director – Advisor
São Paulo – SP | USA | Europe
Oct 2002 – Mar 2021
Consulting and Coaching
- Executive-level consulting in emerging technologies; Cloud Computing, and Multi-platform Integration.
- Mentor and coach, custom-fitted career appraisal, assessment, and redirection of C-Level Leaders to accomplish high execution and to draw out the absolute best in individuals.
IT Strategy and IT Transformation
- Implementation of new IT Strategies, Governance, and Digital Transformation with an estimated IT cost reduction of 62% and immediate increase in gross revenue.
- Recruiting, Hiring and Developing Employees; Person-Job-Organization Fit for Global events.
- Employee Performance, Retention, and Succession Planning.
Client Management
- Consulted for Microsoft Corporation, IBM, JP Morgan, Sabesp, Motorola, Siemens, Correio (Post Office) Bank, Unisul, Aon, Telemar, and Embratel, among others.
Infosys
Senior Delivery Manager
São Paulo – SP | Santiago – Chile
Set 2017 – Mar 2018
Team Management, Innovation and Solution Deployment
- Managed a team for implementing and deploying a highly innovative Enterprise IT Solution in a Worldwide Mining company in Chile.
Budgeting, Risk Reduction and Cost Reduction
- Reducing environmental risk by 75% and cost by 82%.
Pfizer
Senior Manager for Latin America
São Paulo – SP | Malvern – PA – USA
Aug 2004 – May 2010
IT Team Management, Leadership and Operations Management
- Senior Manager of the IT team responsible for supporting and maintaining all 24×7 Data Centers throughout LA in an extremely sensitive and regulated environment, ensuring 99.999% uptime.
- Team management of all Microsoft Platforms in Latin America and the USA including Level II & III support in Security, Wireless, Remote Access, Identity Management, and Mobile Technologies.
Global Management and International Team Facilitator
- Implemented global IT projects to 4,000+ users in 65 sites in 8 countries and developed a quality control program reducing internal customer claims by 92%.
- International Team Facilitator based in the USA responsible for Latin America for Project CONNECT, a US$35 million Global and Innovative Collaboration Technology Project – 2008 and 2009.
Compliance and Auditing
- IT Compliance Auditor for Latin America.
Fasttraining
Business Partner – Trainer – Consultant
São Paulo – SP
Jun 2001 – Set 2002
People Management and Consulting
- Identity Management, Security, Troubleshooting, and Networks to multinational corporations in the following industries: insurance, information technology, telecommunications, banking, finance, universities, government, health, manufacturing, and retail.
Trainer and Coaching
- Implementation and training of Microsoft Platforms, IT Infrastructure, and Systems.
Ministry of Attorney’s Office for Espirito Santo State
IT Manager and Advisor
São Paulo – SP
Oct 1997 – Jun 2000
IT Team Management, DC Implementation, Cost Reduction and Development
- Developed, designed, and implemented the IT Department and Datacenter, resulting in a 60% reduction in operational costs. Created and trained the IT team.
Integration, Communication and Organizational Performance
- Integrated 100+ sites to the headquarters, including prosecutors’ offices, government agencies, and remote offices.
FAESA – University Center
Datacenter Supervisor
Vitória – ES
Jan 1997 – Oct 1997
Monitoring and Support
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LAN/WAN and Server monitoring, supervising and supporting. Internet/Intranet access for all students, professors and University staff.
Security and Integration
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Implemented access login/password and time tracking, access control and integration between all Computer Science Labs. Network security and reliability with 99.99% of up-time.
Courses and Certifications
AWS Cloud Practitioner Essentials
Microsoft Azure
MCSE/MCSA - Microsoft Certified Systems Engineer and Administrator – since 2001
AWS Deploying and Provisioning
Google Cloud Platform (GCP)
MCT - Microsoft Certified Trainer - since 2001
Languages
Portuguese
Spanish
English
Italian
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